Telecommunications providers still find themselves faced with enormous challenges: pressure from strong competitors and new forms of internet-based communications service providers, rapid technological development, extreme complexity of traditional IT systems and telecommunications networks, increasing regulation and constant pressure on turnover and costs. Customers and staff of telecommunication service providers expect a service experience comparable to those that the best B2C, B2B and B2E internet pure players offer – even though the complexity of the telecommunications involved is generally far greater.

Striped Giraffe has the skills and experience to enable telecommunications service providers to provide effective and efficient customer engagement in digital commerce. By separating the responsibilities of digital-commerce platforms and telecommunications business and operations support systems, Striped Giraffe develops and maintains digital commerce abilities that bring to bear the respective strengths of these different systems.