More and more companies are investing in digital self-services to optimize customer satisfaction.
Benefits
Self-scanning is becoming increasingly popular at the POS – either with your own smartphone or a corresponding mobile device. This puts the purchasing process completely in the hands of the customer. And this works for both B2B and B2C customers. They use a mobile app to scan all products while shopping. Various payment methods are then available at the checkout.
The advantages are obvious.
Customers save themselves the trouble of reloading goods at the checkout and shorten queues and the payment process.
But the company itself also benefits from the self-scanning solution:
- Optimization of staff planning incl. deployment of store staff
- Insights into purchasing behaviour to optimize promotions and customer communication
- More independence from software providers thanks to in-house implementation
- Complete system sovereignty thanks to a modern architecture with in-house operated, scalable infrastructure, optionally in the private cloud, whereby legacy and third-party systems can also be partially replaced
- Retention of product and pricing logic in your own company
- Reduced time and costs for integrating additional functionalities within the self-scanning service
- Possibility of replacing the checkout system
More information
We have put together a handout for you that provides you with all the information you need about a modern self-scanning solution. Here we explain the technical solution and give you lots of tips.
Download
Let’s talk
Do you need a specific offer or a sparring partner to discuss ideas?
Just contact us:
- experts@striped-giraffe.com
- +49 (0)89-416 126-667
We will be happy to support you.
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This leads to a long-term cooperation with our customers, which we appreciate very much. You can find even more e-books, case studies, and co. in our Insights.
