E-Book
B2B Commerce
More than just an online shop
Challenges for b2b online buyers
B2B e-commerce platforms should offer a comparable shopping experience to B2C stores, as users are already familiar with this.
However, this is easier said than done. After all, most B2B companies are characterized by a high level of complexity with their sophisticated ordering processes and numerous items, most of which can be configured extensively.
For this reason, the development of an efficient B2B e-commerce system must take into account quite different aspects and functionalities than those of a classic online store.
Table of Content
We have summarized the various aspects of B2B commerce in this e-book:
- User panel personalization
- Flexible pricing
- Individual promotions
- Quoting
- One company account with multiple users
- Advanced account management
- PunchOut capabilities (OCI)
- Automated workflows
- Multiple shopping lists & carts
- Recurring purchases
- Advanced product search
- Storing product configurations
- Product content libraries
- Configure, Price, Quote (CPQ)
- Customer self-service
- Convenient communication channels
- Choosing the right IT partner
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