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PIM

Product Information
Management

central system for product data

The importance
of PIM

In digital commerce, product data determines visibility, trust, and sales. The larger the product range, channels, and markets become, the faster decentralized data sources reach their limits. A PIM provides the necessary structural control here — and thus becomes the basis for scalable e-commerce.

Consistency across all touchpoints

Customers expect identical, complete, and reliable information—regardless of whether they are buying in a store, on marketplaces, price comparison sites, or social commerce channels. PIM ensures that the same, verified database is used everywhere.

Speed in assortment management

New products, variants, markets, or languages can be managed centrally and rolled out automatically. Without PIM, launches become a manual, never-ending task—with delays and loss of quality.

Making complexity manageable

Modern product worlds consist of attributes, media, translations, classifications, and channel-dependent requirements. PIM structures this diversity and prevents operational overload.

Efficiency instead of blind data maintenance

Product data is maintained once and used multiple times. Teams no longer work in parallel lists, but along clear processes and workflows.

Marketplace and platform capability

Each platform requires its own structures and data logic. A PIM automatically translates central product information into the respective target systems – quickly, scalably, and with few errors.

Data quality as a sales factor

Complete and structured product information increases findability, conversion, and reduces returns. PIM makes data quality measurable and controllable.

What really
matters

  • Clean, future-proof data model before system decision
  • Clear roles between ERP, MDM, PIM, and shop
  • Channel thinking from the outset (feeds, marketplaces, internationalization)
  • Automated workflows instead of manual maintenance
  • Data quality as a KPI, not as a by-product
  • PIM as a strategic platform, not as a product data repository

A successful PIM strategy does not replace MDM, but complements it — with clearly defined ownership, lifecycle stages, and boundaries between canonical master data and channel-specific product information.

PIM’s future
in commerce

From data management to experience engine

  • PIM becomes the hub for personalized, context-dependent product information
  • Seamless integration with composable/headless commerce
  • Automated content generation and attribute enrichment
  • Real-time syndication across marketplaces and ecosystems
  • Foundation for autonomous, data-driven commerce processes

Product data is evolving from a static catalog element to a dynamic, intelligent sales asset.

A powerful PIM is the indispensable foundation for this.

Core functions
of a
PIM system

Function Benefit
Centralized data repository One consistent golden record for all product information
Data enrichment Editorial quality, attributes, classifications, translations
Workflow management Roles, approvals, version control, and quality assurance
Multichannel publishing Automated distribution to e-commerce, catalogs, marketplaces
Data quality tools Validation, duplicate detection, KPI monitoring

Selection &
Implementation

Typical pitfalls

1. Treating PIM as a pure IT project

A PIM rarely fails technically—it fails organizationally. Without clear responsibilities, data processes, and governance, it remains just another tool with no impact.

2. Unclear system leadership

Who is responsible for which data?

ERP? MDM? PIM? Shop?

A lack of clarity inevitably leads to duplicates, inconsistencies, and manual workarounds.

3. Deciding on a tool too early

Many choose software before they have defined data models, assortment logic, and target channels. The result: expensive adjustments or structural dead ends.

4. Underestimating media and content

Images, documents, language versions, variant logic—this is exactly where operational complexity arises. If DAM and PIM don’t work together properly, everything slows down.

5. Lack of data quality KPIs

Without measurability, there can be no prioritization. Successful PIM setups define clear quality metrics (completeness, channel maturity, attribute coverage).

6. Integrating marketplace requirements too late

Amazon, Zalando, OTTO, industry platforms – each platform has its own taxonomies. Those who only take this into account after rollout lose a great deal of efficiency.

7. Scaling without governance

Assortment grows faster than data structures → Chaos only reproduces itself in a centralized manner.

Let’s talk

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WE CREATE ADDED VALUE FOR OUR  CUSTOMERS.

This leads to a long-term cooperation with our customers, which we appreciate very much. You can find even more e-books, case studies, and co. in our Insights.

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